Think Differently


Workforce Democracy: Put heart back in the workplace

Workforce Democracy: Put heart back in the workplace

Mark Dowds, from Brainpark, is a leading thinker and practitioner in the emerging area of Workforce Democracy - an innovation which is beginning to radically change work places by replacing 'command and control' with self-organisation. I invited Mark to write a short intro on the subject as part of my "Think Differently" series because it resonates strongly with Bioteams.


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Online healthcheck complex project risk

Online healthcheck complex project risk

In a 12-minute video Michael Cavanagh discusses the difference between complicated and complex projects and describes the additional project management techniques needed to succeed in the latter. Michael also demonstrates an on-line assessment tool to allow the whole project team to quickly establish consensus on the issues and the options for addressing them.


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Managing "Complexity" versus "Complicated": Short Video

Managing "Complexity" versus "Complicated": Short Video

In the second short video "Complex or merely complicated?" in his series on Project Management Michael Cavanagh explains the difference between "complicated" and "complex" and why you really need to know which of the two you are dealing with as a project manager


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First and second order management techniques video

First and second order management techniques video

In this excellent 3-minute video Michael Cavanagh explains how familiar 'first order' project management tools are vital, and perform well up to a point; but as project complexity increases, less prescriptive '2nd order' techniques must be deployed. The difference in outcomes are as great as playing of basic scales on a piano versus the work of a great virtuoso such as Rachmaninov.


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Public Shared Services Design: the service cost and quality balancing act

Public Shared Services Design:   the service cost and quality balancing act

I recently worked with colleagues to identify savings through collaboration between different local councils. Each council delivers the same basic services to their citizens and the brief was to identify potential shared savings which would not compromise service quality. We used a simple but novel design method to achieve this goal which is very relevant in today's harsh economic climate.


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The Customer is not always right you know!

The Customer is not always right you know!

Last night I asked my 12-year old son Jamie to design a logo for a new idea I had. He came up with a neat three cogs logo on the theme "The whole is greater than the sum of the parts". However the process was somewhat fraught.....


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Email is huge distraction: new research

Email is huge distraction: new research
A study at Loughborough University, UK, found that it takes an average of 64 seconds to recover your train of thought after interruption by email, so people who check their email every five minutes waste 8.5 hours a week figuring out what they were doing moments before.

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Organizing for value

Organizing for value
When large companies are organized in the traditional divisional structure, strategic decisions often fall to managers under short-term budgetary pressure. Success in one unit hides failures in others and ventures that promise strong future growth are starved if they can't contribute short-term.

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The importance of being congruent

The importance of being congruent
One of the key lessons from NLP (Neuro Linguistic Programming) is the importance of being congruent. If you don't really believe what you are saying your incongruence will "leak" to your audience.

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Innovation Strategies: Survival of the Fittest

Innovation Strategies: Survival of the Fittest
Alexander Kandybin, of Booz & Company, suggests consumer products companies need to look to the power of natural selection to break out of the incremental innovation trap.

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