The Importance of Team Game Plans and RAPPORT

Team Game Plans are essential when your team is faced with a new and challenging task, such as a business simulation game. To formulate a Game Plan the team must quickly look at their goals and targets and then, based on a shared set of priorities, values, mental models and working practices, come up with a plan for achieving them.

The word 'RAPPORT' is an excellent mnemonic for remembering the 7 key elements of a great Team Game Plan as RAPPORT is defined in the Oxford Dictionary as: 'A close and harmonious relationship in which the groups concerned understand each other's feelings or ideas and communicate well.'

So to have RAPPORT in your team you need to quickly agree your team's:



Lets break this down in a little bit more detail:

1. Roles
How will we divide up the team responsibilities?

2. Agreements (Ground Rules)
How will we deal with each other as colleagues and team members?

3. Processes/Practices
What are the 2-3 most important team processes/practices will we put in place and follow?

4. Priorities
How will we decide what is most important, particularly in dilemmas or under pressure? The excellent book 'The Discipline of Market Leaders' stresses the need to have a clear pre-agreed hierarchy of priorities to guide us under pressure.

5. Organizational Values
What values are the most important to us as a team?

6. Results
What specific results must we achieve as our minimum team performance level?

7. Targets
What is our 'stretch' target, our ambition to exceed our minimum performance level?

I discuss in detail how teams and individuals can achieve rapid experiential learning using business simulation games in my new book A Systematic Guide to Game-Based Learning (GBL) in Organizational Teams.

About Ken Thompson

Ken Thompson is an expert practitioner, author and speaker on collaboration/high performing teams and game-based learning.

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Organisational teams: thin slice for responsiveness

 Organisational teams: thin slice for responsiveness

Humans and animals do not need complete information to act; they can operate on various clues provided there is a sufficient context. Organizational teams can also use this thin slicing technique in conjunction with short messaging to enhance their performance. Malcolm Gladwell’s introspective book Blink digs deep into the abyss of human cognition to illustrate the human ability to think at a subconscious level. The idea of thin slicing is used where one is introduced to only a few snippets of information which lead to a series of conclusions based on moments of rapid cognition – an ability claimed to be intrinsically dormant in most humans. By bioteams guest author Max Bhanabhai.

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