First and second order management techniques video

In this excellent 3-minute video Michael Cavanagh explains how familiar 'first order' project management tools are vital, and perform well up to a point; but as project complexity increases, less prescriptive '2nd order' techniques must be deployed. The difference in outcomes are as great as playing of basic scales on a piano versus the work of a great virtuoso such as Rachmaninov.

First and second order management techniques by Michael Cavanagh


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Collaborative thinking: four key roles

Collaborative thinking: four key roles
In his unique book Dialogue and the art of thinking together William Issacs introduces the Four-Player System originally developed by David Kantor. This is a very important technique for supporting real collaborative thinking in teams.


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