I have been thinking a lot about what happens when a leader gets under severe pressure, usually because things are not going according to plan. It seems to me this is the very essence of real leadership and where leaders can really justify their salaries. BUT according to Professor Dietrich Dorner, in his excellent book The Logic Of Failure: Recognizing And Avoiding Error In Complex Situations, there are two very tempting but ultimately disastrous tangents a leader can pursue in a crisis instead of addressing the real issues.

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Think Differently: Long-term success is not only determined by how well a company handles a downturn, but also by its foresight in preparing for the next upturn. In the midst of a recession, corporate leaders are often forced to restructure and control expenses, but those who focus only on the immediate crisis may be left behind when better times return.

One of the key lessons from NLP (Neuro Linguistic Programming) is the importance of being congruent. If you don't really believe what you are saying your incongruence will "leak" to your audience.

Neither snap judgements nor sleeping on a problem are any better than conscious thinking for making complex decisions, according to new research. The finding debunks a controversial 2006 research result asserting that unconscious thought is superior for complex decisions, such as buying a house or car. If anything, the new study suggests that conscious thought leads to better choices.