I have been thinking a lot about what happens when a leader gets under severe pressure, usually because things are not going according to plan. It seems to me this is the very essence of real leadership and where leaders can really justify their salaries. BUT according to Professor Dietrich Dorner, in his excellent book The Logic Of Failure: Recognizing And Avoiding Error In Complex Situations, there are two very tempting but ultimately disastrous tangents a leader can pursue in a crisis instead of addressing the real issues.

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A study at Loughborough University, UK, found that it takes an average of 64 seconds to recover your train of thought after interruption by email, so people who check their email every five minutes waste 8.5 hours a week figuring out what they were doing moments before.

Business veterans claim you cannot teach 'experience', but European researchers say you can. The team developed software that helps players acquire real-life skills and realistic experiences through game playing. But this game is no executive toy. The interactive software has caught the imagination of both business colleges and major enterprises.

When large companies are organized in the traditional divisional structure, strategic decisions often fall to managers under short-term budgetary pressure. Success in one unit hides failures in others and ventures that promise strong future growth are starved if they can't contribute short-term.