Amazing teamwork without technology: the dabbawala collective
The Economist, July 16th 2008, reports on “The cult of the dabbawala” a 5000 strong collective who are the direct descendants of a 17th century Indian warrior king. The dabbawalla have developed a fantastic reputation for organisational excellence and amazing teamwork all based on a collective leadership model without the need for any technology!
The article comments:
“Most of our modern business education is about analytic models, technology and efficient business practices,” he says. The dabbawalas, by contrast, focus more on “human and social ingenuity”
The dabbawalas, who all receive the same pay, are also seen as paragons of “bottom up” social entrepreneurship.
To read the full article
Visit the dabbawala website
Many Thanks to Ben Peachey of ICMM for spotting this.
Bioteams Books Reviews
I have been thinking a lot about what happens when a leader gets under severe pressure, usually because things are not going according to plan. It seems to me this is the very essence of real leadership and where leaders can really justify their salaries. BUT according to Professor Dietrich Dorner, in his excellent book The Logic Of Failure: Recognizing And Avoiding Error In Complex Situations, there are two very tempting but ultimately disastrous tangents a leader can pursue in a crisis instead of addressing the real issues.