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Armed with a few students, a backhoe and a handful of markers, Deborah Gordon digs up ant colonies in the Arizona desert. She asks: How do these chitinous creatures get down to business and even multitask when they need to with no language, memory or visible leadership?

We have completed a short research project into the beliefs of three High Performing Teams (HPTs) in a large software organisation. Our research indicated that four beliefs were universally held: clear and public accountability, trusted competency, give and take and outcome optimism. Five other beliefs were largely or partially held suggesting that an HPT may have between 4 and 9 key beliefs.

Biological teams make extensive use of short messages as their main means of communication: Ants use chemical messages, Bees use visual messages conveyed through dance and Dolphins use sonar, however most human teams seem to have forgotten their Messaging Instincts.