The way a team decides to decide is one of the most important decisions it makes. In the excellent book, “Why Teams Don’t Work” the authors, Harvey Robbins and Michael Finley, identify seven key decision-making methods for teams.

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Harvard now says VoIP is strategically important

A very interesting article appeared in September's Harvard Business Review (Vol. 83, No. 9) the significance of which may not have been fully appreciated. The article, Using VoIP to Compete, explains "Voice over IP" in laymans terms and concludes:

Heike Philp, CEO of Let's talk online, will be hosting a virtual panel discussion with Nancy White, Ted Kahn, Robin Good and myself on the topic ‘From Virtual Teams to Global Work Teams’ on Wednesday, 15th of February, 4pm (GMT +1) Worldtime. You can join free from home or from work, from the States or from Europe. For more details.

"Fascinating lessons we can very readily learn from the most successful living systems on the key characteristics needed to operate a highly effective organisational team”. I am delighted to announce that, in collaboration with Robin Good, I have developed a new audio-visual presentation entitled "How to fix the three killer problems in your teams without any extra technology".