A team of one is sometimes best. It might sound like heresy but sometimes the most effective way to produce something is not through collaboration. Collaboration is best for tasks which cannot be fully achieved by a single person – if a job can be completed best by one person then to collaborate to do it will only make it worse.

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I believe that products like Second Life could provide powerful immersive platforms to link together web applications (eg via web services) in much more engaging ways for various collaborative group applications such as team games and business simulations.

Always on mobile devices need supporting etiquette

The Economist (Jan 2003) in a short article “Think before you talk” reports on how Ideo (the designers behind the Palm Pilot and Microsoft Mouse) have developed 5 prototype “social mobiles” known as SoMo's which modify their user’s behavior to make them less disruptive. Click here to view an excellent web presentation on the 5 SoMos. Other technologies like VoIP and IM can be equally disruptive and intrusive - its prompted me to develop a draft POLite Intrusive Technology Etiquette (PoLITE for short) a discussion starter of which you can find here.

SearchCIO.com, 2 Feb, reports on the emergence of sophisticated speech recognition software which can highlight words that can indicate trouble on the line such as ‘confused’ and ‘cancel’. The software can also monitor in real-time telltale changes in the pitch, volume and timbre of a customer's voice which indicate hostility or rising anger.