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Sometimes the simplest ideas are the best – in this case automatically ‘triaging’ inbound email by user defined importance. SNARF allows the user to design their own personal email importance criteria such as the "number of emails sent to me in the last month".

Review of SNARF from Microsoft Research : Social Network and Relationship Finder

For more details on SNARF plus system requirements and free download click

I was unable to review SNARF in action, as I am running Outlook Express, however I did review the excellent research paper on how SNARF Triage works and have two observations:

Firstly automated social sorting is a neat idea - to be able to assign, on an individual basis a series of 'social metrics' and have them automatically computed from the current and historical email traffic and then to be able to sort your inbox by them.

Secondly, and perhaps I am missing something, I wonder if there is a much simpler social filtering email solution that would work in 80% of the cases using fixed categories such as:

1. VIP

   Those we will always respond to quickly - top customer, mother, dentist - there may be no email traffic pattern to analyse here.



2. Awaiting Reply

   Those who we have sent a recent email and not yet got a closure reply



3. Regular Communicator

   Those where there is a current history of email message-reply 'pairs'



4. The Rest

   Anybody else

Tags: Social Networks, social software

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Bioteams Books Reviews

The short message phenomenon challenged

March 9, 2006 | article by Ken Thompson in Book Reviews (37)

We are bombarded with the idea its good to talk and its good to text. But is texting and other forms of mobile phone interaction a useful form of communication? Or is it even a form of communication at all or something totally different? In a mini-book "Heidegger, Habermas and the mobile phone" the author invokes some key thinkers of the twentieth century to offer an essential alternative to the new doctrine of 'm-communication': Martin Heidegger, who saw humanity as ‘the entity which talks’ and Jürgen Habermas, current-day advocate of authentic communication.

Buy it now from:
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Amazon.Co.UK

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