Virtual Teams need unified communications: new research

September 24, 2006 | article by Ken Thompson in Collaboration Research & Science (56)

Virtual teams must consider ‘unified communications’ when they are chosing their collaboration tools if they want to be effective according to new research by Cisco. Reported by ElectricNews.Net Sept 20, 2006

According to a new study commissioned by Cisco Systems, virtual teams -- i.e. project teams working in multiple locations who communicate electronically -- can work as well as, if not better than, co-location teams IF the right communication tools are used.

Up to 63 percent of communication is non-verbal, underscoring the importance of using visual communications such as video conferencing to establish relationships within a virtual team.

In this respect a 'unified communications system’ is important for virtual teams.

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The 5 personal change barriers instant test

November 18, 2005 | article by Ken Thompson in Book Reviews (37)

How to identify someones main worry about a coming change. I found this technique in a book a long time ago – "The Secret Language of Success: Using Body Language to Get What You Want" by Dr. David Lewis (1989). I confess I never got round to testing it properly but it sounded intriguing so I pass it on - "buyer beware".

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