Virtual Teams need unified communications: new research
Virtual teams must consider ‘unified communications’ when they are chosing their collaboration tools if they want to be effective according to new research by Cisco. Reported by ElectricNews.Net Sept 20, 2006
According to a new study commissioned by Cisco Systems, virtual teams -- i.e. project teams working in multiple locations who communicate electronically -- can work as well as, if not better than, co-location teams IF the right communication tools are used.
Up to 63 percent of communication is non-verbal, underscoring the importance of using visual communications such as video conferencing to establish relationships within a virtual team.
In this respect a 'unified communications system’ is important for virtual teams.
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