Current email and phone practices reduce productivity: new study
A new survey of 1500 UK business people has shown that poor email and phone habits damage productivity rather than increase it.
The study reveals that the two major time wasters are:
Not being able to act because people have not replied and therefore also having to spend time chasing them.
This resonates with the bioteams principle of only using 2-way communications where it is absolutely necessary for this very reason.
For more on the problems and alternatives to 2-way communications see Rule #1 in The Bioteams Manifesto .
Using email and the web for non-business activities such as emailing friends, following sport online, arranging your social life and shopping.
This is more interesting – perhaps its not really a problem as people may work longer hours and at home to compensate.
However it could also be that the current command and control style in most organizations leaves people waiting for orders and with time on their hands.
For an alternative to command and control see Rules #2 and # 3 in The Bioteams Manifesto .
Bioteams Books Reviews
Ori Brafman introduces his forthcoming book, “Sway: The Irresistible Pull of Irrational Behavior” by sharing a very sobering tale which illustrates how even the most trusted professionals (airline pilots) can depart wildly from the rational under certain pressure conditions.