Ori Brafman introduces his forthcoming book, “Sway: The Irresistible Pull of Irrational Behavior” by sharing a very sobering tale which illustrates how even the most trusted professionals (airline pilots) can depart wildly from the rational under certain pressure conditions.

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We really value your call, so much so that we are answering it by computer!

If bioteaming is about making organisations and teams more alive then the current generation of Interactive Voice Response Systems (IVRs) must be the complete antithesis of bioteaming.

‘Social bookmarking’ is the name given to the family of technologies which began to appear a couple of years back to allow you to share your favourite internet sites with others and to ‘tag’ them with sets of keywords known as a ‘folksonomies’.

Copying biology's instant broadcasting systems

One of the things we learn when we study biological teams is that the communications used are designed to instantly reach the intended recipients wherever they are. For example, many forms of social insect communications are chemically based with the intensity and longevity of the scent (and the wind direction) determining who gets the message. In other words biological communications tend to be 'instant broadcasts'.