Customer design collaboration powers Lego Mindstorms upgrade
Wired report (Feb 06) in ‘Geeks in Toyland’ that Lego fully understands the power of customer co-invention by inviting leading Mindstorms enthusiasts to join the Lego R&D Team. See also “Customer collaboration: exploiting the Hawthorne Effect”.
Bioteams Books Reviews
Networks competing with networks is the future for supply chains. Harvard Professor Marco Iansiti in his book "The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation and Sustainability" predicts that the future business competition will not be between companies or even supply chains but between networks.