Fritjof Capra says organisations are not just like living systems - they are living systems! In his latest book, The Hidden Connections, Fritjof Capra, acclaimed physicist and author of the Web of Life and the Tao of Physics, challenges us to go beyond the metaphor and see to what extent human organisations can literally be understood as living systems.

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Good operational meetings, whether co-located or virtual, are the engine of organisational and project governance. However often their success is left totally to chance. Here are my five key tips for making them more effective:

The most widely used tool for mobile, distributed and virtual teams is still the plain old telephone conference call. However it is also the most badly used! So whether you are talking over Skype, mixing it with screen sharing and messaging, using your corporate PABX or just calling in to an external service if you follow these 12 simple rules you will get much better calls.

How to check if your collaboration is really working:
The first test: Is it working for us?
The second test: Is it working for me?
The final test: Does it feel fair?