The Delphi Technique is a proven way to harness collaborative group intelligence (popularly known as the wisdom of crowds) in a wide range of applications. Delphi has been around since the 1950’s with a large body of support material, case studies and tools on the web and should be part of any virtual team, community or network leader's toolset.

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I generally have nothing but praise for Amazon.com (and all its country sites) but have you ever tried sending them an email?

Just over two years ago Nick Cater, writing for The Guardian Newspaper, Virtual communities can boost charities, suggested that Internet-based group tools offered charities and voluntary organisations an important new channel to re-energise the engagement with their staff, supporters and clients. He also noted that this could require significant investment in time and resources. It would be interesting to see how much, 2 years on, charities have exploited this opportunity?

Creative innovation needs social networks not just neural networks

We often have in our head the stereotype of the brilliant but solitary artist or writer who cannot, or will not, work with anyone else but is this the whole story on creativity and innovation?

An Environmental Technology VEN

This article links to a detailed case study of a Virtual Enterprise Network (VEN) operating on a cross-border basis between small-to-medium businesses in Ireland with the specific objective to strengthen their ability to compete on a global commercial stage.