Less intrusive mobile phones: research into social mobiles
Always on mobile devices need supporting etiquette
The Economist (Jan 2003) in a short article “Think before you talk” reports on how Ideo (the designers behind the Palm Pilot and Microsoft Mouse) have developed 5 prototype “social mobiles” known as SoMo's which modify their user’s behavior to make them less disruptive. Click here to view an excellent web presentation on the 5 SoMos. Other technologies like VoIP and IM can be equally disruptive and intrusive - its prompted me to develop a draft POLite Intrusive Technology Etiquette (PoLITE for short) a discussion starter of which you can find here.
Bioteams Books Reviews
How to identify someones main worry about a coming change. I found this technique in a book a long time ago – "The Secret Language of Success: Using Body Language to Get What You Want" by Dr. David Lewis (1989). I confess I never got round to testing it properly but it sounded intriguing so I pass it on - "buyer beware".