High impact corporate values clarification

The Jack Welsh approach to change management

At recent Institute of Directors lunch for 600 business leaders in London Jack Welch, former head of GE and voted the most respected business leader of all time, when asked about the relative importance of right values versus making the numbers said:

“There are 4 types of manager. Type 1 has the values and delivers the numbers – that’s easy. Type 2 has neither the values nor the numbers – that’s easy too! Type 3 has values but is not delivering the numbers – you give them a second chance. Type 4 creates all the problems – producing the numbers but with no regard for the principles of the company. People want them around because they are making the numbers. However you will change your company forever if you fire a high-performing person who is doing it unfairly and you explain why”

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