Home based virtual call centre trend
Home-shoring is replacing off-shoring
Matt Keating, writing in Phone home for The Guardian (Saturday October 15), reports that “Virtual call centres” (aka home-shoring) where staff work from home over the web can save employers significant infrastructure and accommodation costs and also keep workers happier.He also notes some of the management challenges in keeping the remote workers connected with their employers.
1 Comment | Leave a comment
Leave a comment
Bioteams Books Reviews
The Internet and social engagement
Authentic social experience is beyond the web.In On the Internet by Hubert Dreyfus, a UC-Berkeley philosophy professor, provides a truely unique philosophical perspective on the internet. Dreyfus seriously challenges a number of widely held assumptions such as the usefulness of search engines, the effectiveness of distance learning and the possibility of meaningful virtual relationships.
Buy it now from:
Amazon.Com
Amazon.Co.UK















very nice site.