Harvard now says VoIP is strategically important

A very interesting article appeared in September's Harvard Business Review (Vol. 83, No. 9) the significance of which may not have been fully appreciated. The article, Using VoIP to Compete, explains "Voice over IP" in laymans terms and concludes:

"VoIP is coming. The important dividing line won't be between those who deploy it and those who do not, or even between early adopters and laggards. It will be between those who see VoIP as just a new way to do the same old things and those who use it to rethink their entire businesses".

What also very interesting is that the Harvard Business Review is an august and conservative business publication. As a regular HBR reader I cannot remember the last time they published a ‘technology led business strategy’ article like this one.

So either VoiP is really significant as a business issue or HBR are getting more in tune with the opportunities technology can create for a business or both!

Bioteams Books Reviews

Animal Instincts in the office

May 29, 2006 | article by Ken Thompson in Book Reviews (37)

Just because we might have selfish genes it does not mean we have to behave selfishly; nature knows when to be nice as well as nasty and nepotism occurs in the biological world too with equal destructiveness as our world. This is according to Richard Conniff author of The Ape in the Corner Office and reviewed in the UK Guardian Newspaper (27 May).

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