Harvard now says VoIP is strategically important

A very interesting article appeared in September's Harvard Business Review (Vol. 83, No. 9) the significance of which may not have been fully appreciated. The article, Using VoIP to Compete, explains "Voice over IP" in laymans terms and concludes:

"VoIP is coming. The important dividing line won't be between those who deploy it and those who do not, or even between early adopters and laggards. It will be between those who see VoIP as just a new way to do the same old things and those who use it to rethink their entire businesses".

What also very interesting is that the Harvard Business Review is an august and conservative business publication. As a regular HBR reader I cannot remember the last time they published a ‘technology led business strategy’ article like this one.

So either VoiP is really significant as a business issue or HBR are getting more in tune with the opportunities technology can create for a business or both!

Bioteams Books Reviews

The coming shape of organizations and teams

August 23, 2005 | article by Ken Thompson in Book Reviews (37)

Belbin sees Bioteams as the next step. Dr R Meredith Belbin, regarded as the father of "team-role" theory and one of the worlds foremost experts on teams predicts that we will evolve into bioteam forms. In his book "The Coming Shape of Organisation" Belbin picks out five observations human teams need to learn from "a diminutive masterclass" of social insects such as bees, ants and termites.

Buy it now from:
Amazon.Com
Amazon.Co.UK

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