Report on challenges and opportunities in virtual teams

In an report, Using Far-Flung Virtual Teams for Managing Knowledge in Global Companies, based on research sponsored by the Society for Information Management, the author has examined 54 far-flung teams in 31 different companies, including Intel, Textronic and Royal Dutch Shell. By Arvind Malhotra

The research highlights a number of myths about virtual teams such as:

  1. Myth: Far-flung teams are deployed to save money on travel
  2. Myth: Far-flung teams require hands-off leadership
  3. Myth: Far-flung team leaders don’t deal directly with diversity
  4. Myth: Face-to-face meetings are required early in a far-flung team’s life cycle to build trust
  5. Myth: Given the restrictions of time and space differences, far-flung teams are best served by allocating one task to every member
  6. Myth: Face-to-face meetings are required for brainstorming
  7. Myth: Far-flung teams only need weekly conference calls to stay connected

This is a good article and well worth reading.

A couple of these findings, such as the requirement or otherwise for face time and prior relationships, seem to be at odds with some other research I have commented on.

The reader will have to decide for themselves which research they choose to trust in these contentious areas.

Perhaps some more research is required!

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