Social networking and social software
I have mentioned a few times the growing importance of social software to virtual teams and organisations.
For example, in Virtual teams need 'Social Software' as well as 'Groupware' I emphasised the importance of internal team relationships ('bonding' social capital) and external team relationships ('bridging' social capital) in making virtually networked teams effective.
Virtual Teams that are too focussed on 'bonding' may produce technically excellent work which nobody outside the team, including their customers, actually value!
Virtual Teams that are too focussed on 'bridging' can be loved by everyone but never actually deliver anything useful!
The articles gives a potted history of how this phenomenon is evolving and then discusses some of “the software being used today that diagrams people in untraditional ways - in other words not in the typical org-chart fashion.”
Bioteams Books Reviews
Read this book if your future is anyway connected to Web2.0. Andrew Keen’s central thesis is that if all content (e.g. music, video, news, books, encyclopaedias) is produced by “amateurs” and no-one will pay for “professional” versions then its curtains for quality or independent publishing.