Social networking and social software
I have mentioned a few times the growing importance of social software to virtual teams and organisations.
For example, in Virtual teams need 'Social Software' as well as 'Groupware' I emphasised the importance of internal team relationships ('bonding' social capital) and external team relationships ('bridging' social capital) in making virtually networked teams effective.
Virtual Teams that are too focussed on 'bonding' may produce technically excellent work which nobody outside the team, including their customers, actually value!
Virtual Teams that are too focussed on 'bridging' can be loved by everyone but never actually deliver anything useful!
Eileen Quenin has written a useful short introduction for The Usability Professionals Organisation entitled Social networking and social software.
The articles gives a potted history of how this phenomenon is evolving and then discusses some of “the software being used today that diagrams people in untraditional ways - in other words not in the typical org-chart fashion.”
Bioteams Books Reviews
Leadership under pressure: the two worst mistakes
I have been thinking a lot about what happens when a leader gets under severe pressure, usually because things are not going according to plan. It seems to me this is the very essence of real leadership and where leaders can really justify their salaries. BUT according to Professor Dietrich Dorner, in his excellent book The Logic Of Failure: Recognizing And Avoiding Error In Complex Situations, there are two very tempting but ultimately disastrous tangents a leader can pursue in a crisis instead of addressing the real issues.
Buy it now from:
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