Collaboration and Compliance Technologies

Melanie Turek, writing in Collaboration Loop, pens an excellent article Collaboration and Compliance which takes a fast forward look at the implications of compliance legislation such as Sarbanes-Oxley and HIPAA in various industries such as financial services, health care and the public sector.

Melanie comments on the latest Nemertes research and suggests that it is likely that these enterprises will be required to archive and retrieve not just their emails but also their instant messages, voice over IP sessions, chat sessions, video, corporate team rooms, blogs and wikis!

The two currently popular corporate get out clauses - “our staff don’t use IM” and “we don’t have a copy of it any more” may not stand up in court in the future.

The article discusses a number of technologies from Webex, C2C Systems, FaceTime and IM Logic which can support archiving and retrieval of unstructured data.

Melanie also points out that these technologies can also be very useful in automatically recording the results of virtual team sessions.

Having a great electronic team brainstorm session where the outputs get lost or get circulated too late to be useful could well become a thing of the past.

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