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June 4, 2005

Virtual Team Design - Member Competency v Popularity

'Competent Jerks, Lovable Fools and the formation of social networks'

Harvard Business Review June 2005

New research shows that when people need help getting a job done, they'll choose a congenial colleague over a more capable one.

A very interesting and detailed article on how to best use the four team member caricatures you get when you analyse each person in terms of their competence and their 'likeability':

  1. Lovable Star - Competent and Likeable!
  2. Lovable Fool - Likeable but competency issues
  3. Competent Jerk - Competent but likeability question
  4. Incompetent Jerk - Neither Competent nor Likeable!

The most important considerations are not around how you deal with the 1's and 4's - thats fairly obvious.

The big challenge for most teams is how you support and make best use of the 2's and 3's - the 'Lovable Fools' and the 'Competent Jerks'!

To read the full article

Posted by Ken Thompson on June 4, 2005 at 12:00 AM in Articles & Links | Permalink

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