IBM readies workforce for an "On Demand" world
Cross-training, identifying needed skills and boosting interdepartmental cooperation are key to IBM's responsive business strategy.
According to Workforce Management Magazine (May 2005) IBM are redesigning their approach to workforce management to make it more "on demand" and better aligned with its markets.
IBM aims to improve its flexibility and responsiveness by developing new leadership traits in top management - particularly the ability to "think across the organisation".
This is coupled with an extensive online learning programme for its rank and file employees.
The article concludes:
"Analysts agree that the changes IBM is making are good ones, but some remain skeptical about whether the company is actually creating a business where employees and their talents are instantly available to clients".
Bioteams Books Reviews
Humans and animals do not need complete information to act; they can operate on various clues provided there is a sufficient context. Organizational teams can also use this thin slicing technique in conjunction with short messaging to enhance their performance. Malcolm Gladwell’s introspective book Blink digs deep into the abyss of human cognition to illustrate the human ability to think at a subconscious level. The idea of thin slicing is used where one is introduced to only a few snippets of information which lead to a series of conclusions based on moments of rapid cognition – an ability claimed to be intrinsically dormant in most humans. By bioteams guest author Max Bhanabhai.